We have a Delonghi Magnifca in our office and it makes great coffee. Recently, the coffee has been a bit cold when it comes out and then there was a fault during a de-scaling cycle. I called the Delonghi tech support number, the phone was answered quickly. I was asked roughly when I bought the machine (it comes with a 2 year guarantee) - I wasn't forced to search through tons of receipts for the exact day I bought it. They immediately arranged a courier to collect the machine and returned it within two days!
I can thoroughly recommend this coffee maker as a result.
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